Your Safety

Please find below some information about patient safety issues.

What You Must Tell Us

Things you MUST inform our staff about before your examination:

  • you suspect or know that you may be pregnant
  • you have ever experienced a severe reaction to a previous injection of contrast media
  • you are allergic to any prescribed medication
  • you suffer from hay fever, are asthmatic or have kidney disease 
  • you are a diabetic

Dr Jones & Partners Medical Imaging are committed to providing a clinically superior and caring diagnostic imaging service to the South Australian & Alice Springs communities. Our commitment to your safety is our highest priority. Dr Jones & Partners Medical Imaging invests much time, effort and resources into making sure that every patient receives a quality medical imaging service utilising the most appropriate imaging techniques and the lowest possible dose of radiation. Our radiographic staff are highly skilled technicians who are licensed to operate our modern diagnostic imaging equipment. They also actively participate in ongoing training and a process of continuous improvement to ensure our high safety and quality standards are maintained.

Patient Information on Healthcare Associated Infections

What are Healthcare associated infections?
Healthcare associated infections, (HAIs) are infections that patients get whilst being cared for in a healthcare facility. HAIs are caused by microorganisms such as bacteria and viruses.

How do healthcare associated infections occur?
HAIs are an ever present factor in every health system. Dr Jones & Partners follows a suite of infection control procedures, and clinical sites participate in regular audits and training to ensure that these processes are followed to minimise the risk of HAIs for patients.
Some patients are more vulnerable to getting an infection because they are very sick or have had an operation. Patients may also be of greater risk if they:

  • Have broken skin areas, like a wound or a device like a catheter or IV line inserted.
  • Have underlying medical conditions, such as diabetes.
  • Are very young or very old.
  • Have a weakened or compromised immune system.

Can HAIs be prevented?
Dr Jones & Partners work to reduce the risk patients acquiring HAIs by:

  • Encouraging hand hygiene by everyone that enters a Dr Jones & Partners clinic.
  • Keeping the healthcare environment clean.
  • Wearing personal protective equipment (PPE) such as gloves, aprons and masks, as appropriate for the procedure.
  • Using disposable single use medical devices whenever possible.
  • Using correct aseptic technique whenever completing invasive procedures. These include procedures such as cannulation or biopsies.
  • Sterilising and/or high level disinfecting reusable invasive medical devices such as ultrasound probes.
  • Providing post procedure care and information should an infection occur.
  • Providing staff education and training on infection control to minimise the risk of HAIs.
  • The objective of Dr Jones & Partners is to prevent HAIs where ever possible.

Hand Hygiene:
Hand hygiene has been identified as the most important action in reducing the spread of infections.
Dr Jones & Partners has hand hygiene products located at reception desks and in toilet facilities. If you would like to access hand hygiene products while in our care, please ask our staff.

How can I help?
As a patient:
Always participate in hand hygiene while at Dr Jones & Partners clinics

  • Let the staff know if you are carrying any existing infections such as MRSA so that they can protect themselves and others from cross contamination.
  • Keep any wounds covered and dry.
  • Cover your mouth and nose when coughing or sneezing with a tissue or your elbow.
  • Follow the instructions provided by Dr Jones & Partners after an invasive procedure on looking after your wounds. If you are not sure please contact us.
  • Ask our staff about how we work to prevent infection if you are concerned at any time.

Carers and Family:
Everyone that accompanies you to a Dr Jones & Partners appointment should be encouraged to participate in hand hygiene whilst visiting any Dr Jones & Partners clinic. If others are involved in any part of your healthcare, hand hygiene should be part of this process; see the HHA five moments of hygiene for more detailed information. 

What to look for?
Infections can present in a number of ways. If you are concerned that you may have a HAI after a visit to a Dr Jones & Partners clinic you should visit your doctor as soon as possible. Symptoms of infections can include:

  • Redness, pain or drainage at a wound or catheter site
  • Sometimes a fever
  • Diarrhoea

Please also let us know of your concerns by logging an online feedback form or contacting your local Dr Jones & Partners clinic.

Where can I find more information?
Australian Commission on Safety and Quality in Healthcare has information on preventing and controlling healthcare associated infections. 
Hand Hygiene Australia has information on the important of hand hygiene.
Consumer guides are available on specific healthcare associated infections from the NHMRC website

Radiation Safety

Dr Jones & Partners Medical Imaging has long prided itself on its ability to get diagnostically accurate images using the absolute lowest dose of radiation necessary. We take a very proactive stance regarding patient safety and paramount to this is the issue of radiation dose. Our highly skilled technicians and doctors are continually monitoring, and reviewing our imaging protocols and equipment maintenance procedures to ensure the highest standards in safety are maintained. In addition, all our equipment is routinely serviced and maintained by the equipment manufacturers.

For more information regarding radiation and medical imaging, please visit the Radiation Risk of Medical Imaging page on The Royal Australian and New Zealand College of Radiologist website.

Contrast Injections

The Dr Jones & Partners Medical Imaging uses non-ionic contrast media. This is the safest intravenous contrast media available.

Sometimes an injection of contrast media is indicated to enhance the quality and diagnostic accuracy of the examination. Following an injection of contrast media you may experience a sensation of heat, an unusual taste or smell and a tingling sensation in the pelvic area. These symptoms are common and very transient. The contrast is eliminated from the body by the kidneys and is excreted in the urine within hours of the initial injection. Patients are encouraged to drink additional clear fluids following their examination to assist kidney filtration. Occasionally, patients experience minor allergic reactions such as hives. In rare cases a major allergic reaction can occur. Our staff are trained in the management of allergic reactions and all sites that administer intravenous contrast media are equipped with emergency medications, should a patient experience a severe reaction. Patients with a history of allergic reactions, asthma, diabetes, kidney failure or heart disease may require additional precautions to minimise possible complications from a contrast injection.